Secondary Market (thats touts) *still* breaking the law
Written on Tue 24 May 2016
The investigators at Which? have found numerous examples of tickets being sold in breach of the Consumer Rights Act.
Posing as sellers, they found that the law was regularly broken by the main four secondary sites. The information that buyers need to make decisions was not given.
Which? director of policy and campaigns Alex Neill said: ‘We’ve found evidence of tickets being sold unlawfully. This means people will struggle to find basic information on tickets, such as face value and seat location. ‘It is clear the protections put in place by the Consumer Rights Act aren’t being followed by some of the biggest players in the market, and no action is being taken against them.
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